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**COVID-19 NOTICE**

**COVID-19 NOTICE**

SHOPPING SAFELY IN OUR STORES

To make sure we are doing everything possible to reduce the risk of infection for our customers and colleagues, we have introduced the following measures in our stores:-

  1. A limit on the number of customers allowed in the store at any one time (the number will depend on the size of the store).

  2. Waiting customers to queue outside maintaining social distancing.

  3. The on-campus stores  at  Bath, Brighton and  Bromley will operate by appointment only for the rest of the year.

  4. To enable guaranteed access to any of our stores, we have introduced an appointment system for all Schools and these appointments can be booked online.  Please refer to the “Book an Appointment” link on our Homepage.

  5. Only one adult to accompany each child (or children) in store to restrict the size of a family group.

  6. Social distancing to be maintained at all times in store (keep 2 metres between other customers and staff).

  7. Stores have been zoned and customers are to stay in their allocated zone.

  8. All customers must now (24 July) wear masks/face coverings in all of our stores (unless exempt under the regulations). 

  9. Installed protective screens at till counters.

  10. Hand sanitisers placed at the entrance to our stores.

  11. Disposable tape meaures to be provided and used by customers.

  12. Changing rooms to be closed.  

  13. Increased cleaning regimes in each store and cleaning between in store appointments.

  14. Requesting customers to use card or contactless payement where possible.

  15. Returns period is already 180 days and returned goods to be "quarantined" for 48 hours.

  16. Our store opening times  may be extended until the end of September.  Please continue to check our website for updates.

IF YOU DO NOT WISH TO VISIT OUR STORES EVERYTHING IS AVAILABLE ONLINE.  IF YOU NEED ASSISTANCE PLEASE EMAIL SALES@BILLINGSANDEDMONDS.CO.UK 

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