Viewing:
Homepage
Ordering Help

Ordering Help

Ordering Help

  1. You may purchase from our site as a guest.

  2. You may register with us online. Please click on ‘Sign In’ at the top right of the homepage and enter your details to create an online account. This will make it easier and quicker for you to log in and place orders in the future. When you place an order as a registered account holder, rather than a guest, details of your orders are stored on your account so you will be able to view past orders, which may be useful when purchasing more uniform in the future.

  3. From ‘Your Account’ page, you can manage your account preferences and view current and past orders.

  4. If you wish to purchase uniform for your (child’s) School, please select ‘Shop by School’ then select the relevant school icon; this will take you to your (child’s) School’s Homepage.

  5. From the School’s Homepage you will see which store serves that School and find other helpful information, including uniform lists or regulations. To start shopping for that School, please select the relevant category from the School’s Homepage, all the relevant products will be displayed, with product descriptions, size guidance and other useful information.

  6. If you do not know your (child’s) measurements or sizes, you may find it helpful to follow the instructions on our ‘Measurement Guide’.

  7. If you need specific assistance in respect of items for a particular School, you should contact our store, which serves that School. You can contact the store by telephone or email.

  8. If you wish to book an appointment at one of our stores, please use the ‘Book an Appointment’ tab on the top left of the homepage. You will first need to know which store serves your School.

  9. If your child is joining a Boarding School and you live abroad, you may find helpful tips on our ‘International Boarders’ page.

  10. If you son is starting at Eton College or Harrow School please go to the School’s Homepage on our site and complete the online form to register with us and obtain new boys’ discounts and information.

  11. Information about deliveries can be found on our ‘Deliveries & Returns’ page. For orders which total £50 or more, excluding the delivery charge, a next working day courier service will be used (so no deliveries on Saturdays/Sundays).

  12. Information about returns, either for refunds or for exchange, can be found on our ‘Deliveries & Returns’ page. This page also contains information about how to return a faulty item.

  13. The details of our 3 high street stores and 4 on-campus uniform shops can be found from our ‘Shops & Staff’ page, plus details are also on the Schools Homepages.

  14. The details of our Head Office can be found from the ‘Contact Us’ page.

  15. If you have any queries about ordering online please contact our Head Office on 01753 818290 or sales@billingsandedmonds.co.uk

Essential SSL