NEW WEBSITE - please register as a new customer if you have not logged on to this new site previously

OUR SHOPS ARE RE-OPENING ON MONDAY 12TH APRIL - for details of how we will operate please refer to "Shopping Safely" at the bottom of the page

Security

Billings & Edmonds would like you to be confident about ordering online and we have put in place various security procedures. We use secure socket layer (SSL) technology to ensure that your details are safe and information you provide is fully encrypted so that it cannot be read by third parties. Our website is hosted in a secure data centre. Your browser will confirm that you are shopping in a secure environment by showing a locked padlock icon or an image of a key in the bar at the base of your screen and “https://” (HyperText Transfer Protocol *Secure*) is displayed before the URL in the address bar of your browser.

Whilst we cannot ensure or guarantee that loss, misuse or alteration of data will not occur, we use our best efforts to prevent this and our security and privacy policies are periodically reviewed and enhanced as necessary.

If a security breach causes an unauthorised access into our system that materially affects you or your contacts in our software, then Billings & Edmonds will notify you as soon as possible and later report the action we took in response.

We take the privacy and security of your payment and personal details very seriously.

  • Our site uses high-level SSL encryption technology, advanced security software for ecommerce transactions.
  • You can tell whether a page is secure as 'https' will replace the 'http' at the front of the www.billingsandedmonds.co.uk in your browser address window. A small locked padlock will also appear in the bottom bar of your browser window.
  • Using an unsecured network in a public place can be risky as unauthorised people may try to intercept anything you are doing online
  • Only connect to secure wireless networks that you trust
  • Our checkout process uses Verified by Visa, Mastercard® SecureCode™. and American Express SafeKey SM. These services enhance your existing card account against unauthorised use when you shop with us.
  • To use these services, you must first register with the bank or other organisation that issued your card.

Links to Third Party Websites

Our website may contain links to other websites or services. You may choose to enter the linked website at your own risk and we cannot be held responsible for the contents or the reliability of third party sites. We also do not necessarily endorse the views expressed within them. We do not guarantee that the links will work all the time and we have no control over availability of the linked pages. Also we are in no way responsible for the content or privacy policies these websites / services may have in place and advise that you use caution and refer to these websites own privacy statements and terms.

Payments

Payment will be taken at the time of ordering.

We accept payment by credit and debit card only, and use the Sage Pay system, a well-recognised payment processing system. Sage Pay take secure payments from you direct and so we do not store or have access to your credit or debit card details. Payments are taken through "Sage Pay" who are a payment service provider. They are the largest independent payment service provider (PSP) in the UK and Ireland. Sage Pay provides a secure payment gateway (Level 1 PCI DSS), processing payments for thousands of online businesses, including ours. It is Sage Pay’s utmost priority to ensure that transaction data is handled in a safe and secure way.

Sage Pay uses a range of secure methods such as fraud screening, I.P address blocking and 3D secure. Once on the Sage Pay systems, all sensitive data is secured using the same internationally recognised 256-bit encryption standards.

Sage Pay is PCI DSS (Payment Card Industry Data Security Standard) compliant to the highest level and maintains regular security audits. They are also regularly audited by the banks and banking authorities to ensure that their systems are impenetrable. Sage Pay is an active member of the PCI Security Standards Council (PCI SSC) that defines card industry global regulation. In addition, you know that your session is in a secure encrypted environment when you see https:// in the web address, and/or when you see the locked padlock symbol alongside the URL. Therefore, when buying through our site, you can be sure that you are completely protected. If you want to know more about shopping securely with Sage Pay